Privacy and Security
This privacy notice is prepared in order to provide you with information on how we collect and process your personal data when you use our website, shop from our website or become a member of our website. We strongly recommend you read this notice very carefully. It is imperative that you understand how we collect and process your personal data without providing your data to us. It is also very important for you to learn how you can control your personal data.
After reviewing this privacy policy if you do not accept processing your personal data as described herein, please do not provide your information.
This Website is operated by (“Gülsha Kozmetik Sanayi ve Ticaret A.Ş.”) (“we”, “us”, “our”). For the purpose of EU data protection laws, we are the data controller.
Gülsha Kozmetik Sanayi ve Ticaret A.Ş. is a company registered in Istanbul, Turkey with its office located at Ayazağa Mh. Mimar Sinan Sok. No:21 Seba Office Boulevard A Blok Kat:2 No: 22 34485 Sarıyer/İstanbul. For your queries on privacy matter please reach us at info@gulsha.com
The Types of Personal Information We Use
Information you provide to us directly;
When you visit our website and register with our website or when you shop from our website, you give us certain information about you such as your name, surname, e-mail address, shipping address.
Information we collect when you visit our website;
We will process your IP address, browser version and operating system version in order to optimise the website and to make sure that you are shown the correct privacy notice depending on your location
We use cookies and other similar technologies (e.g. web beacons, log files, scripts and eTags) (“Cookies”) to enhance your experience using the website. Cookies are small files which, when placed on your device, enable us to provide certain features and functionality.
You have the option to permit installation of such Cookies or subsequently disable them. You may accept all cookies, or instruct the device to provide notice at the time of installation of cookies, or refuse to accept all cookies by adjusting the relevant cookie retention function in your device.
Children
The website is not intended for children. Children must not provide their personal data to us nor become members of the website. With children, we mean users under the age of 16 years old. We do not collect any personal data of children knowingly for any purpose.
How We Use Your Personal Information
This section provides more detail on the types of personal information we collect from you, the legal basis and the purpose;
Information that you provide when you become a member to the website: When you become a member of our website, you provide us with your name, surname, e-mail address and phone number in order for us to provide you with your password and make sure that you are able to access our website as a member.
We collect and process your personal data based on your consent and also in order for us to perform the contract between You and Us.
We may ask you about your gender and age as well and if you provide such information we can process such information for providing you with a better experience on our website and to provide you with our offers that are customized for you. We do this based on your consent.
Lastly, if you opt-in to receive promotional e-mails/messages, we can send these to you. You may always opt-out from receiving these e-mails/messages.
Information that your device provides when you visit our website: When you visit our website, we collect your device data, IP address, browser version and place certain cookies on your device.
We process such information in order to provide you with the best experience on our website (i.e. when you open a new tab, your items in the cart will be automatically shown in the new tab) and it is our legitimate interest to process such personal data. Further, we use your IP address to understand your location and make sure that you are shown the correct Privacy Notice depending on your location. We process such data as it is our obligation to protect your interests.
Lastly, if you provide your consent, we can collect information about your browsing habits within our website via cookies and other tools to provide you with our offers that are customized for you. We do this based on your consent.
How We Store Your Personal Information
We operate in Turkey. If you decide to visit our website, shop from our store or become a member with us, your personal information will be processed on servers that may not be located where you live including the Republic of Turkey. However, we take appropriate measures to protect your rights in accordance with this privacy policy. Our servers are located in:
· Turkey
Please note that if necessary under a legal requirement or legal basis we can provide your personal data to third parties that provide us with services as a data processor, regulatory and judicial authorities and law enforcement agencies or a third party that acquires all or substantially all of us or our business.
Security of Your Personal Data
We take industry-standard technical and organizational measures to maintain the privacy and integrity of your personal data. We use data processors and platforms to protect your personal data with technological protection measures such as encryption.
Please note that any links that are provided within our website are not under our responsibility and you should visit those sites under your own risk.
Membership Data: Your name, surname, address, shopping history and other information that you provide to us will be retained for 10 years as of your last purchase.
Purchase Data: When you shop with us without becoming a member, the information you provide to us will be retained for 10 years as of fulfilling your purchase.
Profiling Data: The cookies stored on your browser that help us to provide you with customized offers will be retained during your membership.
Other Data: Session cookies
You have certain rights in relation to the personal information we collect and process. We respond to request sent by you to exercise those rights without undue delay. To exercise any of your rights, please contact us at info@gulsha.com
Access
You have the right to access personal information we hold about you, how we use it, and who we share it with. If you believe we hold any personal information about you, please contact us at info@gulsha.com
Portability
You have the right to receive a copy of the personal information we process about you. You have the right to receive this personal information in a structured, commonly used and machine-readable format. You also have the right to request that we transfer it to another party, with certain exceptions.
Correction
You have the right to correct any of your personal information we hold that is inaccurate. If you believe we hold any other personal information about you and that information is inaccurate, please contact us at info@gulsha.com
Erasure
If there is any personal information that you believe we should delete, please contact us at info@gulsha.com
Please note that we may continue to retain your personal data if we have a legitimate ground to do so (ie. defence of legal claims).
Restriction of Processing to Storage Only
You have a right to request to restrict the processing of your personal data if; you do not believe that data is accurate; processing is unlawful; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Please note, however, that if we stop processing the personal information, we may use it again if there are valid grounds under data protection laws for us to do so
You have the right to object to our processing of your personal information.
You may also revoke any consent you previously provided to us for certain processing activities by contacting us.
Lastly, if you believe that our processing of your personal information is against the law, you may lodge a complaint with a supervisory authority responsible for data protection.
If we make any material changes to this privacy policy, we will post the updated privacy policy here. Please check this page frequently to see any updates or changes to this privacy policy.